When I submit a GAMS file along with a GDX file to the Neos Server upon clicking the submit button I don't get any error but the following webpage which is not loading and nothing is displayed. I checked the queue but my submission is not there either although no error message is displayed. I did not receive an email either. Can someone explain what to do about this?
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  • $\begingroup$ Are you using this form?, neos-server.org/neos/solvers/lp:CPLEX/GAMS.html - in addition to signing up you need other info besides the GDX file. $\endgroup$
    – Rob
    Commented Mar 31, 2023 at 8:16
  • $\begingroup$ Yes, that is the form I am using. Do you mean I need other files? But those seem to be optional. When I run the gams file on my computer the error is that the data limit for the demo version is exceeded, which is why I am using Neos. $\endgroup$
    – Andrew
    Commented Mar 31, 2023 at 13:02
  • $\begingroup$ I can easily run other GAMS files that I can also run locally but in this case the only error message when I run locally is that the data limit for the demo version is exceeded but still I cannot run it on NEOS and there is no indication of why. If there were any syntax or other errors when I tried to run it locally an error message would be displayed. $\endgroup$
    – Andrew
    Commented Mar 31, 2023 at 13:28
  • $\begingroup$ Support questions for other sites are best asked with their Feedback Form, but I suspect that even though the other fields are optional you still need the email field in addition to the minimum (the upload of the program). $\endgroup$
    – Rob
    Commented Apr 1, 2023 at 23:27


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