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Usually, the modeling involves those steps :

Fuzzy Description ----(1)----> Clearer Description -----(2)-----> Mathematical model.

Of course, it's not linear and a lot of iteration and re-modeling is involved.

I am looking for resources on the (1) part. How to do the problem discovery? How to ask the customer the right questions? Are there some tools/methods that help with that? etc.

It's more like the soft aspects of modelling and not about writing mathematical equations down.

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  • $\begingroup$ Maybe, these links, (link1, link2), would be helpful. Also, by searching in the community, you can find other related questions and answers. $\endgroup$
    – A.Omidi
    Commented Oct 23, 2022 at 10:48

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